[wp-forums] Sharing login details to dummy host

[andrew nevins]

It's getting to the point where it's like supporting a commercial theme
where we, and the guy asking for help, has no idea what code does what,
where.


On Wed, Mar 5, 2014 at 1:32 PM, andrew nevins
<andrew.nevins.misc at gmail.com>wrote:

> Thx.
>
> I am fine with helping people out with bits and bobs of their custom theme
> that they're making, but that thread isn't as innocent. The OP made a
> custom theme off some tuts but it seems like it was more of a
> copy-and-paste job and he isn't aware how to make the changes he's now
> enquiring.
>
>
>
> On Wed, Mar 5, 2014 at 1:21 PM, Jan Dembowski <jan at dembowski.net> wrote:
>
>> andrew nevins wrote:
>>
>>>
>>> Is it okay for people to share their login details for us to help them,
>>> if
>>> their installation is hosted on a dummy server? E.g. Someone has an issue
>>> on localhost and they just put their site on any free hosting service to
>>> get it up and running for us to see, is it then okay for them to share
>>> the
>>> login details to that site?
>>>
>>> https://wordpress.org/support/topic/important-problems-with-
>>> my-theme?replies=15#post-5304791
>>>
>>> Although I am aware that when it gets to the stage that they need someone
>>> to look into their dashboard they may need more support than this forum
>>> can
>>> give.
>>>
>>
>>
>> Nope. *Looks for coffee*
>>
>> I mean, "That's not a good idea and that userid and password should be
>> edited out of the post when found just like email addresses." ;)
>>
>> The forums are self-help and members should wait for instructions or
>> examples of how to sort out their problems themselves. It doesn't matter if
>> it's paid hosting or free (which is it's own problem BTW, free hosts are
>> awful) no one should be publishing credentials on the forums.
>>
>> They can share code, screenshots, point to the temporary site, etc. but
>> if they need that level of hands support then please politely refer them to
>> the jobs site.
>>
>> Thanks,
>>
>> Jan Dembowski
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>
>