[wp-forums] Identifying company reps on the forums

[Joost de Valk]

We've done all that. That's not obvious enough apparently.—
Sent from Mailbox for iPhone

On Fri, Feb 7, 2014 at 5:59 PM, Ipstenu the Half-Elf <ipstenu at halfelf.org>
wrote:

> You already HAVE that choice, Joost. Just document it in the readme, 
> maybe make a sticky/closed post in your forum, and let 'em figure it 
> out. That way the volunteers can see in the readme "Oh hey, you have to 
> go here."
> My major problem is people DO NOT remember to make it bloody obvious 
> that they don't do support in the forums, when that is the default (and 
> IMO reasonable) expectation of a wporg hosted plugin. Document it, 
> we're fine with that!
> I don't think having it in the sidebar was all that useful in the long 
> run, given the fact that people just don't RTFM.  It wasn't obvious 
> enough :/ Unless we changed the link to the support TAB (which again, 
> not enough, how many people actually remember to do THAT?).
> On Fri Feb  7 08:54:51 2014, Joost de Valk wrote:
>> YES. YES. Finally let ME chose where we do support for our plugins.—
>> Sent from Mailbox for iPhone
>>
>> On Fri, Feb 7, 2014 at 5:53 PM, Chip Bennett <chip at chipbennett.net> wrote:
>>
>>> Many moons ago, I suggested a Support URI header tag for Plugins and for
>>> Themes, for just this reason: some way for WPORG personnel to verify that
>>> something is the legitimate support resource for a WPORG-hosted
>>> Plugin/Theme. Maybe a good time to revisit that idea?
>>> On Fri, Feb 7, 2014 at 11:41 AM, Jen Mylo <jenmylo at wordpress.org> wrote:
>>>> On 2/7/14 8:30 AM, esmi at quirm dot net wrote:
>>>>
>>>>> The comments on <http://make.wordpress.org/support/2012/11/is-your-forum-
>>>>> id-a-company-rep-account/> have now been closed. Is there any new
>>>>> process for company reps to get their forum ids flagged appropriately?
>>>>>
>>>> Probably ought to make a request over on make/meta.
>>>>
>>>>
>>>>   Site Origin have moved at least 1 of their people over onto theme forum
>>>>> support and he's already needed to ask at least one person to contact him
>>>>> by mail. Just wouldn't want him accidentally jumped on for "soliciting
>>>>> email contact".
>>>>>
>>>> It probably would be better if these people directed them to place they
>>>> can contact via the company site/system rather than saying to contact
>>>> off-forum by email. We could think about doing some outreach to companies
>>>> in the ecosystem to ask them to do this.
>>>>
>>>> j
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