[wp-forums] Support for Premium Themes?

[Chip Bennett]

I try to strike a balance. I am an ardent opponent of forum volunteers
becoming de facto unpaid employees-by-proxy by providing free support for
Themes for which the developer provides commercial support. That said, I
try not to throw out the baby with the bath water. Sometimes, a
non-Theme-specific WordPress-related question is asked in the *context* of
a commercial Theme. In such cases, I try to glean the non-Theme-specific
part, answer that question, and then direct the OP to the commercial
support for anything Theme-specific.

Chip

On Wed, Apr 4, 2012 at 10:12 AM, Jane Wells <jane at automattic.com> wrote:

> On 4/4/12 11:07 AM, esmi at quirm dot net wrote:
>
>> The line can get blurred, though.
>>
> Easiest way to keep it clean is that users of commercial themes should be
> referred to their own hosted forums/support if it is specifically a theme
> issue.
>
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