[wp-forums] Plug-in dev can't reset own password

[Kathryn Presner]

Otto, that was exactly the issue, this person was set to inactive.
I've changed their status and will ask them to try again.

Mika - thanks so much for the rundown on how to deal with this
situation in other cases.

ta,

kp

On Sun, Apr 17, 2011 at 6:16 AM, Otto <otto at ottodestruct.com> wrote:
> Sometimes users are set to "Inactive" which will stop the password
> reset process from working. Changing them to "Member" will generally
> fix this.
>
> -Otto
>
>
>
> On Sat, Apr 16, 2011 at 7:42 PM, Kathryn Presner <zoonini at gmail.com> wrote:
>> Hiya, I noticed this:
>>
>> http://wordpress.org/support/topic/help-lost-password-of-username-in-wordpressorg?replies=1
>>
>> What do we do in a case like this? Reset the password in their profile
>> and email it to them? If there were an issue with the automated
>> password reset function you'd think more people would be complaining.
>> Thoughts?
>>
>> thanks,
>>
>> kp
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