[wp-forums] No replies abound

[Peter Westwood]

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Handy wrote:
> On 10/7/06, spencerp <spencerp1 at gmail.com> wrote:
>>
>> >And I take the opposite approach.  I'd say we just leave 'em around.  No
>> real reason to delete 'em.  They aren't hurting anyone.
>> >
>> >For instance: When I click on a member's profile, I'd prefer to >see all
>> the posts they wrote and not wonder how many we >deleted due to age.
>>
>> Don't get me wrong though, I agree with ya too though.. about leaving
>> them
>> alone as they are not hurting anyone.. but, was just speaking more
>> along the
>> lines of, removing them from the "no-replies section", as being a little
>> nicer for a "Clean up" of browsing under the "no-replies" area..
>>
>> Maybe some how.. after a X amount of years, months and days.. maybe just
>> "hide them" from this section:
>> http://wordpress.org/support/view/no-replies
>>
>> So we have a nicer, more up-to-date view of the "no-replies", rather then
>> ones from how loooong ago.. and if we'd, or someone replies to an old
>> one..
>> we wouldn't have to worry about getting out the old willow stick for
>> spanking.. =P
>>
>> I dunno, maybe even Craig's suggestion would be nice also. ;) =) "What
>> about a new tag to describe them as "still looking for an answer" (not
>> in so
>> many words) but out of the loop in terms of "current" no reply posts. -
>> Craig"
>>
>>
> Try this exercise (and no, honest, I'm not picking on you!)  As you re-read
> what you just wrote, ask yourself "How does this benefit someone coming to
> the forums seeking help?"
> 
> Sure it benefits the volunteers and gives us a shorter list (granted, I see
> no need to add a reply to a no-answer topic from 2004...) but how does it
> help the newbie looking for answers?

I think the best thing is more of a two pronged approach:

1. Try and answer as many of them as possible if the answer is simple
obvious
2. Remove the really old ones from anonymous posters / which are not
relavent anymore e.g. [1][2][3]

[1] http://wordpress.org/support/topic/249?replies=1
[2] http://wordpress.org/support/topic/24?replies=1
[3] http://wordpress.org/support/topic/67?replies=1

westi
- --
Peter Westwood
http://blog.ftwr.co.uk
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