[wp-forums] Resolved Threads

[Chris Anderson]

Vicki Frei wrote:
> Since I almost never post a real support question, I hadn't realized 
> that was where you were coming from....
I'm not a mod, and don't care to be one at this point. Any time I make a 
suggestion, it's going to be as a user.

> 
> Why isn't it supposed to be one of our functions?  Just from the POV of 
> the better display of truly "unresolved" posts, if nothing else.... 
> Mind, I'm not being snide, I'm just asking....
> 

Uness you can climb inside the mind of the OP, you can't really say for 
certain that an item is resolved or not. That's what the great debate is 
about How to determine if something is resolved or not. Honestly, it 
drives me nuts, this is the first and ONLY forum I have ever seen where 
the mods think they are the ones that need to mark something resolved.


> V

I feel that making things easier on the users and empowering them to a 
certain extent, it will make it easier to be a mod on the forums. 
Example: Make it easier for them to mark something as resolved, and they 
will do it. As more users start using it (because now it's easier) the 
less we can debate if a thread is resolved. The snowball effect is then 
more meaningful results can be returned, which results in more users 
finding the answers they need.... wait.... they don't use the search 
anyways.... Has any one ever thought about why?

Maybe I'm just living a pipe dream.

-tg





> 
> On 11/20/2005 8:13:27 PM, Chris Anderson (tg at tannagh.com) wrote:
> 
>> Can I clarify something? I never meant for us to be markingthings as
>> resolved. That's not our job - at least it's not supposed to be. My
>> intent was to make it easier for the OP to mark something as resolved.
>> My reason for moving the resolved to near the post was to make it easier
>> for the OP to mark things as resolved. From experience after typing in
>> the "OK, thanks, that worked. etc." and hitting the submit button, I
>> don't think to go back to the top of the thread and mark it resolved.
>> And it's
>> a link, tucked away into an area with other text.
>>
>> But
>> that's just me.
>>
>> -tg
>>
>> Podz wrote:
>> > I think we do need to ponder the 'Resolved' status.
>> >
>> > Hopefully, as Michael B has pointed out, now there are more of us who
>> > can change things like the Resolved status, tags etc then we can start
>> > using the information that this then generates.
>> >
>> > There was a debate a while ago about "Is it resolved or not" type 
>> issues
>> > and I certainly found it quite tricky to decide at times. Sometimes the
>> > answers given were perfect but the things the OP was coming back with
>> > made it less than clear if they actually understood. I could
> 
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