[wp-forums] Resolved Threads

[Michael B]

Marking a thread resolved doesn't automatically close the thread, it simply
gives an indication that the original Q was answered. If they come back to
the thread to ask a new Q, either it's dealt with there, or they're
encouraged to start a new thread.

I say we try using our discretion at marking resolved for a test period, and
revisit it in, say, 2 weeks.



On 11/21/05, Vicki Frei <vkaryl at allvantage.com> wrote:
>
> True. Then again, most any way we might attempt to handle this (other than
> making a non-negotiable decision to mark things resolved) is going to
> cause a
> lot of work of one sort or another.... if we just change the Resolved
> status but
> leave it to the OP to request reopening, it's still a PITA.... don't know
> how
> often that might happen though.
>
> V
>
> On 11/21/2005 4:17:07 PM, Podz (podz at tamba2.org.uk) wrote:
> > Vicki Frei wrote:
> > > I was thinking that it would be good to post a
> > "So do you consider this
> > > situation resolved? If so, please change the dropdown to Resolved,
> > > thanks!"
> > to the OP, wait a couple of days to see if the person does
> > > change it (a couple of days is reasonable, given not everyone spends
> > the
> > > sort of time there that we do), and if the OP
> > doesn't change it then we
> > > should.
> >
> > That's an awful lot of bookmarks
> > we'd have :)
> >
> > P.
> >
> >
> >
> >
> >
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~Michael Bishop

http://www.miklb.com http://www.wpstation.com
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