[wp-forums] Closing / Deleting Threads

[Jalenack]

I see little reason to close threads. Like Jenna said, a lot of people will 
think they have solved a problem, munch on it a bit, and then realize they 
didn't get exactly what they wanted and go back to the thread to ask for an 
expansion. It is still very relevant information, but if their topic is 
closed, I'm sure they'd be frustrated and unnecessarily open a new thread.

Deleting threads, on the other hand, is sensible. There have been threads 
where there was simply no information, no question, nothing. That's just 
noise. 

On 6/30/05, Podz <podz at tamba2.org.uk> wrote:
> 
> Jenna Pfister wrote:
> > (I don't know if this is even an option.)
> >
> > When closing a "resolved" post, maybe there could be a "Do you have a
> > similar problem?" link that starts the new post holding the original
> > post for reference.
> 
> "This thread has been closed as the answers given are (something)
> If you have a similar problem, please start another thread and mention
> that you have tried all the relevant steps in this thread."
> 
> Or something.....
> 
> > One concern that I have is that if all resolved threads are closed,
> > folks may be discouraged from using the search function, because they
> > know ahead of time that they will not be able to add details specific
> > to their dilemma. There's nothing worse than answering the same
> > question 100 times when it could have easily been solved with a simple
> > search.
> 
> Very true. Old threads do have their uses.
> 
> P.
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-- 
Andrew Sutherland
Jalenack.com <http://Jalenack.com>
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