[wp-forums] Supporting Plugin Authors
Lorelle VanFossen
lorelle at cameraontheroad.com
Tue Aug 23 00:11:50 GMT 2005
I'm starting to hear a lot of whines from WordPress plugin authors about
the demand on their time and energy to provide support for their
plugins. I'd like us to talk about how we can help them. Currently it is
the semi-official policy that if people need help with plugins, they go
to the author first, search second, and last resort, ask on the Forum.
But I'm worried about "plugin author burnout". We need these creative folks.
We need to make it clear to plugin authors that clear and intelligible
instructions need to be in a readme file and on a specific web page on
their site. I think that plugin authors should "beta test" their
instructions as much as their plugin to make sure they make sense. ;-)
And to be honest, some plugin authors get so jazzed about what they have
done, they hype it all over the place, so everyone runs to it and then
the author gets bombarded with support questions. It's great to have the
fame, but there is a price to pay.
What can we do to help them out? Is there anything?
Lorelle
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