<br><br><div><span class="gmail_quote">On 2/16/06, <b class="gmail_sendername">Carthik Sharma</b> <<a href="mailto:carthik@gmail.com">carthik@gmail.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<br>There is no reason to feel bad about saying "sorry but that is outside<br>our ken". The sooner we learn that the better. At least, the official<br>set of documentation resources should not be crippled by this. Setting
<br>a modest goal (for documentation) is not a crime.<br>... Support volunteers can<br>refer people with upgrade problems to the more detailed guide and<br>request them to follow that on their restored backup of the<br>un-upgraded wp install before proceeding further.
</blockquote><div><br>Sure, put the burden on the support forums.<br></div><br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">What right does Carthik, who does not spend ANY time on the forums
<br>have to lecture us about support, you ask? Well, I have been there,<br>and I stopped going there from when the number of issues, and the<br>kinds of user questions I was assumed to be responsible to support<br>outgrew my interest. Remember - this is all voluntary, and the people
<br>who put the most into support have probably gained more from it than<br>people who haven't.</blockquote><div><br><br>I take great offense to that statement. <br></div><br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<br><br>Carthik.<br><br><br></blockquote></div><br>-- <br>------------------------------------------------------------------<br>~Michael Bishop<br><br><br><br>