[spam-stopper] A Potential Delete Problem caused by UI and time lag.

rich boakes rich at boakes.org
Wed Oct 26 17:04:30 UTC 2005


Hi All,

I was describing Akismet to my (Usability
Engineer) wife when she asked a good question.

"If I click Delete, what is deleted?  Is it (a)
all the spam comments that I see before me or
(b) all the spam comments in the database?"

The difference is that there is a time lag
between the page being displayed and the delete
button being pressed.

During that time, comments can arrive and be
marked as spam, so there is potential for
comments to be deleted without review.

The window of opportunity is made larger for
users like me who open lots of tabs and
eventually get round to doing things.  For
example, some hours ago I opened the "Spam(1)"
link in a new tab, and was about to press delete
when I recalled the time-lag issue.

The simplest solution I can see would be to add
the current time then the form is generated, and
then only delete messages from before that time.

Rich
--
http://boakes.org



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