[buddypress-trac] [BuddyPress Trac] #6637: Lost Password issue, always errors with 'expiredkey'
buddypress-trac
noreply at wordpress.org
Wed Sep 30 01:35:43 UTC 2015
#6637: Lost Password issue, always errors with 'expiredkey'
------------------------------+-----------------------------
Reporter: 16hands | Owner:
Type: defect (bug) | Status: new
Priority: high | Milestone: Awaiting Review
Component: Component - Core | Version: 2.3.3
Severity: normal | Keywords:
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This is issue was discussed here:
https://buddypress.org/support/topic/lost-password-not-working/
We have a large community site with about 10,000 members, when we upgrade
to Wordpress 4.3 and BuddyPress to suit we noticed members had an issue
with resetting their password.
The reset email is sent to the member:
--------- SAMPLE -------
Someone requested that the password be reset for the following account:
http://bounty.co.nz/
Username: carlbowden2
If this was a mistake, just ignore this email and nothing will happen.
To reset your password, visit the following address:
<http://bounty.co.nz/resetpass?key=N1aPjwW3c79LXEKfKHYR&login=carlbowden2>
-----------
but the link
"http://bounty.co.nz/resetpass?key=N1aPjwW3c79LXEKfKHYR&login=carlbowden2"
is redirected to:
http://bounty.co.nz/lostpassword?error=expiredkey
This happens even when there is only a few minutes between the email being
sent and the link being clicked, we have checked that the server time and
local are correct, it happens on new and old accounts alike, and it
happens for anyone who requests a reset
Thank your for the great work
kind regards
Carl.
--
Ticket URL: <https://buddypress.trac.wordpress.org/ticket/6637>
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