[wp-trac] [WordPress Trac] #28376: Improve error message seen by user in update.php

WordPress Trac noreply at wordpress.org
Tue May 27 15:33:57 UTC 2014


#28376: Improve error message seen by user in update.php
-------------------------+-----------------------------
 Reporter:  podz         |      Owner:
     Type:  enhancement  |     Status:  new
 Priority:  normal       |  Milestone:  Awaiting Review
Component:  General      |    Version:  3.9.1
 Severity:  normal       |   Keywords:
  Focuses:               |
-------------------------+-----------------------------
 Line 117 of update.php


 {{{
 $response = wp_remote_post( $url, $options );
         if ( $ssl && is_wp_error( $response ) ) {
                 trigger_error( __( 'An unexpected error occurred.
 Something may be wrong with WordPress.org or this server’s
 configuration. If you continue to have problems, please try the <a
 href="https://wordpress.org/support/">support forums</a>.' ) . ' ' . __(
 '(WordPress could not establish a secure connection to WordPress.org.
 Please contact your server administrator.)' ), headers_sent() || WP_DEBUG
 ? E_USER_WARNING : E_USER_NOTICE );
                 $response = wp_remote_post( $http_url, $options );
         }
 }}}

 The message "Something may be wrong with WordPress.org or this server's
 configuration. If you continue to have problems, please try the support
 forums" could be better. Right now if wordpress.org is up (which code can
 check?) then the problem is with their host. If they post to the Support
 forums there is no easy answer there.

 While there is a solution to this mentioned in #27091 that solution is not
 suitable for most users.

 I would suggest a longer timeout and a message that they could copy to
 their webhost to assist the host if a connection is being blocked.

--
Ticket URL: <https://core.trac.wordpress.org/ticket/28376>
WordPress Trac <https://core.trac.wordpress.org/>
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