[wp-pro] Emergency Account Move / site is using too many resources?

Elizabeth McLean Knight e.mclean.knight at gmail.com
Sun Oct 4 00:27:37 UTC 2009


I had this problem at my previous shared host and they kicked me off. It's
lizrevision.com that is creating CPU exceeded errors. I have checked the
server logs and I don't see what is causing the problem. Help??

-----Original Message-----
From: InMotion Hosting System Administration
[mailto:system-admin at inmotionhosting.com] 
Sent: Saturday, October 03, 2009 1:11 AM
To: Liz
Subject: Emergency Account Move Complete - sexydecimal.com - InMotion
Hosting, Inc.

Hello Liz,

We apologize for the short notice but your account, initia5, was moved to a
new server under emergency circumstances. 

This was done as your account is using resources outside of what can be
safely contained on a shared platform.  This was done at no cost to you, and
we will be contacting you within the next few days after observing your site
to see if we can safely move you back to the shared system.  If within one
to two weeks we do not see improvement in your resource usage we may require
an account upgrade to a package appropriate for your resource usage.   


To find out more information about what this email means to you, and how you
can address this issue, please visit the following link:

http://support.inmotionhosting.com/site_help/
 

Top Process %CPU 48.0 /usr/bin/php
/home/initia5/public_html/lizrevision.com/index.php
Top Process %CPU 40.0 /usr/bin/php
/home/initia5/public_html/lizrevision.com/index.php
Top Process %CPU 36.0 /usr/bin/php
/home/initia5/public_html/lizrevision.com/index.php 

Your new server information is as follows:

Server name: sb72.inmotionhosting.com
IP: 205.134.239.152

No other changes should be necessary, please be sure to connect to the new
server for all file updates and for mail going forward.  


Technical Notes:
1. Frontpage users: You may be required to uninstall and reinstall your
extensions - please contact technical support if you require assistance.
2. If you utilize webmail, especially with address books or calendar
functions, please double check those items to ensure they are in place on
the new server.
3. If you use a shared SSL certificate, you will need to use
secure72.inmotionhosting.com, which is the shared SSL host of the new
server.

If you have any further questions about this process, please do not hesitate
to contact us.
 

Best Regards, 

Jason N.
InMotion Hosting System Administration

888-321-4678

213-258-4422 (Int'l)
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18:24:00



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