[wp-forums] Good guy going bad

[ipstenu]

Because it's Zeno's paradox of user education.

We will never teach everyone to search and then post, but to slap the user with your frustration isn't productive and ... Well it's not nice. We get enough slams that we're mean and elitist and that snap reinforces it. Is it understandable? Of course! But it won't teach that user anything other than making a mistake or asking a repeat question will be met with anger and frustration. And they probably won't be back :/

Sent from my phone

> On Jun 24, 2014, at 5:03 PM, "Keith Messinger" <keithmessinger at gmail.com> wrote:
> 
> I know I have done worse than that. No profanity. Didn't sound hot to me
> (unless I am missing something),  just frustrated by seeing the same
> question over and over again. Just my opinion.
> 
> Regards,
> Keith
> 
> 
> -----Original Message-----
> From: wp-forums [mailto:wp-forums-bounces at lists.automattic.com] On Behalf Of
> andrew nevins
> Sent: Tuesday, June 24, 2014 4:10 PM
> To: For forum moderators. See also http://make.wordpress.org/support/
> Subject: [wp-forums] Good guy going bad
> 
> I feel bad for b-tagging him because he's a good guy, but he went a evil in
> this thread
> http://wordpress.org/support/topic/background-color-of-header-menu
> 
> Letting you know why he's b-tagged (included the never trust thing) for now,
> just until things cool down.
> _______________________________________________
> wp-forums mailing list
> wp-forums at lists.automattic.com
> http://lists.automattic.com/mailman/listinfo/wp-forums
> 
> _______________________________________________
> wp-forums mailing list
> wp-forums at lists.automattic.com
> http://lists.automattic.com/mailman/listinfo/wp-forums