[wp-forums] Where to post for support with discontinued plugins?

[Stephen Edgar]

I have been advising people to do a bit of both, find the solution elsewhere eg. 'How to' forum.

Then also post on the plugin's support forum if they find a solution with a link to that solution. 

Kind of helps out others who also use that plugin.


Cheers,
 
Stephen Edgar
Melbourne, Australia

Core commiter, contributor & moderator of #bbPress http://bbpress.org
https://profiles.wordpress.org/netweb/   https://twiter.com/netweb 




-----Original Message-----
From: wp-forums [mailto:wp-forums-bounces at lists.automattic.com] On Behalf Of Keith Messinger
Sent: Sunday, 9 February 2014 9:34 AM
To: 'For forum moderators. See also http://make.wordpress.org/support/'
Subject: Re: [wp-forums] Where to post for support with discontinued plugins?

I tell them there is no support available. Just like using an outdated theme. They have to find a different way to do what they want.

Keith

-----Original Message-----
From: wp-forums [mailto:wp-forums-bounces at lists.automattic.com] On Behalf Of andrew nevins
Sent: Saturday, February 8, 2014 2:31 PM
To: For forum moderators. See also http://make.wordpress.org/support/
Subject: [wp-forums] Where to post for support with discontinued plugins?

Say if someone's asking for help with a plugin that is no longer supported by the author, do you still recommend them to post in that plugin's subforum? If they post on the subforum their chances of receiving help may be dramatically less than on the How To forum

E.g:
https://wordpress.org/support/topic/notice-undefined-index-p-on-limit-post?r
eplies=8#post-5209882
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