[wp-forums] Identifying company reps on the forums

[Ipstenu the Half-Elf]

Yeah I doubt the link would be more obvious ;) Which is the problem, 
really. New people are panicking and never read.

On Fri Feb  7 09:02:16 2014, Joost de Valk wrote:
> We've done all that. That's not obvious enough apparently.—
> Sent from Mailbox for iPhone
>
> On Fri, Feb 7, 2014 at 5:59 PM, Ipstenu the Half-Elf <ipstenu at halfelf.org>
> wrote:
>
>> You already HAVE that choice, Joost. Just document it in the readme,
>> maybe make a sticky/closed post in your forum, and let 'em figure it
>> out. That way the volunteers can see in the readme "Oh hey, you have to
>> go here."
>> My major problem is people DO NOT remember to make it bloody obvious
>> that they don't do support in the forums, when that is the default (and
>> IMO reasonable) expectation of a wporg hosted plugin. Document it,
>> we're fine with that!
>> I don't think having it in the sidebar was all that useful in the long
>> run, given the fact that people just don't RTFM.  It wasn't obvious
>> enough :/ Unless we changed the link to the support TAB (which again,
>> not enough, how many people actually remember to do THAT?).
>> On Fri Feb  7 08:54:51 2014, Joost de Valk wrote:
>>> YES. YES. Finally let ME chose where we do support for our plugins.—
>>> Sent from Mailbox for iPhone
>>>
>>> On Fri, Feb 7, 2014 at 5:53 PM, Chip Bennett <chip at chipbennett.net> wrote:
>>>
>>>> Many moons ago, I suggested a Support URI header tag for Plugins and for
>>>> Themes, for just this reason: some way for WPORG personnel to verify that
>>>> something is the legitimate support resource for a WPORG-hosted
>>>> Plugin/Theme. Maybe a good time to revisit that idea?
>>>> On Fri, Feb 7, 2014 at 11:41 AM, Jen Mylo <jenmylo at wordpress.org> wrote:
>>>>> On 2/7/14 8:30 AM, esmi at quirm dot net wrote:
>>>>>
>>>>>> The comments on <http://make.wordpress.org/support/2012/11/is-your-forum-
>>>>>> id-a-company-rep-account/> have now been closed. Is there any new
>>>>>> process for company reps to get their forum ids flagged appropriately?
>>>>>>
>>>>> Probably ought to make a request over on make/meta.
>>>>>
>>>>>
>>>>>    Site Origin have moved at least 1 of their people over onto theme forum
>>>>>> support and he's already needed to ask at least one person to contact him
>>>>>> by mail. Just wouldn't want him accidentally jumped on for "soliciting
>>>>>> email contact".
>>>>>>
>>>>> It probably would be better if these people directed them to place they
>>>>> can contact via the company site/system rather than saying to contact
>>>>> off-forum by email. We could think about doing some outreach to companies
>>>>> in the ecosystem to ask them to do this.
>>>>>
>>>>> j
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