[wp-forums] Dealing with suicidal threats

[Amanda Rush]

I think a standard response like this is a good idea.

Amanda



-----Original Message-----
From: wp-forums [mailto:wp-forums-bounces at lists.automattic.com] On Behalf
Of Half-Elf on Tech
Sent: Monday, February 03, 2014 4:25 PM
To: For forum moderators. See also http://make.wordpress.org/support/
Subject: Re: [wp-forums] Dealing with suicidal threats

Mel, I think that's a good add to the handbook. While rarely are those
things serious in this circumstance, culpability is a bear :/

(I didn't even NOTICE he said that, I think I'm blind to those
histrionics after running a fansite for 18 years)

esmi at quirm dot net wrote:
>
> on 03/02/2014 16:03 mrmist said the following:
>>
>> I would not deal with them on the forums. We are not trained
>> counsellors.
>> Generally when this thing happens elsewhere, I tend to refer people to
a
>> relevant helpline, or internet support site, of which there are many.
>
>
> How about a standard response of:
>
> <quote>
> We take all threats of harm very seriously but we are not trained to
> counsel you. Please contact one of the the following resources for
> help as soon as possible:
> http://www.suicidepreventionlifeline.org
> http://www.suicide.org
> http://www.save.org
> </quote>
>
> [based on a standard response used by a large games company that my
> other half currently works for].
>
> Might be worth adding to the Forum support handbook, yes? Something
> like this could be rather scary for a new mod if there's no one else
> around.
>
> Though having read that post AND given that I am currently parenting
> Teenager No. 3, I would be personally tempted to reply with "Just
> please don't bleed on the carpet. The stains are real b*ggers to
remove".
>
> ;-)
>
> Mel "Cynical" P.
_______________________________________________
wp-forums mailing list
wp-forums at lists.automattic.com
http://lists.automattic.com/mailman/listinfo/wp-forums