[wp-forums] Reviews vs. Support

[Otto]

On Tue, Mar 5, 2013 at 8:30 AM, Chip Bennett <chip at chipbennett.net> wrote:
> Let's be honest: how
> many people looking for a Theme or Plugin will do that much diligence in
> checking the review comment threads, or support threads, versus looking at
> the overall rating, and # of support topics resolved?

Let's be honest, if people aren't doing their research before choosing
plugins and themes, then will they have problems?

What kind of users do you want to have, anyway?

-Otto