[wp-forums] Themes/Templates Forum: Commercial Themes

[Kathryn Presner]

What about this kind of thing:

"Thanks zoonini. However, I've tried repeatedly [to contact the
premium-theme developer] and they won't help. I'd have to re-register
(which has a fee) and wouldn't be guaranteed they'd respond. "

http://wordpress.org/support/topic/missing-sidebar-on-posts?replies=3

Anyone care to chime in or suggest an appropriate response?

ta,

kp

On Tue, Oct 25, 2011 at 1:43 PM, Andrea Rennick <andrea at ronandandrea.com> wrote:
> I did too, until I realized their posts on both forums (in some cases) are
> hours or even minutes apart. :D
>
> "It depends" :D
>
> I haven't seen any in a while, but I have seen some relating to 2 different
> paid support areas where the person posted maybe 2 hours apart in one case.
>
> (I was out. It happens. People get impatient. :P )
>
> But yes - I see the overall point. :D
>
> On Tue, Oct 25, 2011 at 2:36 PM, Kathryn Presner <zoonini at gmail.com> wrote:
>
>> What really frustrates me is when I suggest that someone post in the
>> support
>> forum provided by the commercial theme developer because the that's
>> probably
>> the best place to find support - and the poor person comes back and says
>> that they already tried that, but got no response. I feel kinda bad for the
>> person at that point.