[wp-forums] Is there ANY official update about the WordPress Stats shenanigans?

[James Huff]

Official response provided:

http://wordpress.org/support/topic/wordpresscom-stats-issue-1/page/2?replies=55#post-2019424


________
James Huff
http://macmanx.com
http://automattic.com



On Mar 22, 2011, at 4:52 PM, Mika A Epstein wrote:

> Can there be some 'official' post somehwere we can point people to?  Cause, no offense, the next question we're going to get is 'Where is this posted?'
> 
> There's a dearth of communique.
> 
> On 22 Mar 2011, at 6:48:02PM, esmi at quirm dot net wrote:
> 
>> on 22/03/2011 23:25 Mika A Epstein said the following:
>> <snip>
>>> Is there anything more concrete we can tell them or a post to link
>>> 'em to? Users are feeling abandoned and frankly, I'd bet even money
>>> that more mods than just me are feeling that way.
>> 
>> Loudly seconded! This is causing major ill-feeling amongst users. They had no pre-warning of any changes, no official explanation after the event and there are no real solutions to the current problems that some of them are facing. Even an official "We know there are problems but hang on in there - we're working on fixing them" would go a long way right now.
>> 
>> When the upgraded Akismet flipped out, Joseph and James were around actively soothing brows and fixing problems. Where's the help this time? And, yes, I know there are some problems over at wordpress.com right now but this has been going on for days...
> 
> On 22 Mar 2011, at 6:42:39PM, James Huff wrote:
> 
>> Officially, Jetpack fixes most cases, but we understand that's not the solution that everyone's looking for and are working to get the regular WordPress.com Stats plugin system back to working order.
>> 
>> For now, feel free to either suggest Jetpack or refer them to http://en.support.wordpress.com/contact/ so that we can sort them out.
>> 
>> In the case that you see "The owner of that API Key (user) is not on the access list for this blog (number)," the user should be told to use the API key of the original stats account owner or log in as that user and add the new user (the one attempting to access) in the Stats Access section on their stats page.
>> 
>> Sorry for all the trouble, and thanks for all you're doing!
> 
> ----
> Mika A Epstein (aka Ipstenu)
> http://ipstenu.org
> 
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