[wp-forums] Support for non-repository-hosted Themes

[esmi at quirm dot net]

on 08/07/2011 17:30 Chip Bennett said the following:

> What are your thoughts on making it the official policy that the WPORG
> support forums will only provide Theme-specific support for
> repository-hosted Themes? This policy would address not only the issue
> above, but would also eliminate issues with Themes downloaded from sketchy
> third-party sites.

I think that, as a general principle, this is a great idea. From a 
practical perspective, it means that volunteers on the forum don't have 
to keep explaining why they can't offer any real help with commercail 
theme X. Also, I have a nagging feeling that some of the less ethical 
premium theme sites are trying to pass of all of their support to 
wordpress.org and that's just plain wrong whichever way you look at it.

In terms of providing support links, I agree that the contextual help is 
not that intuitive for users yet but, if it became a requirement under 
the Theme Review Guidelines, perhaps the forums could start to actively 
promote/advertise it to users?

Mel