[wp-forums] Marking plug-ins as "broken."

[Eric Mann]

That'd be fine ... so long as an improvement happens sooner rather than later.
 I'm starting to get "why haven't you fixed this yet?  WP.org says it's broken
but I really want to use it" emails about plug-ins that aren't actually broken
...
 
... and those are only the complaints I *know* about ...
 
On July 29, 2010 at 7:07 PM Peter Westwood <peter.westwood at ftwr.co.uk> wrote:

>
> On 29 Jul 2010, at 19:19, Eric Mann wrote:
>
> > I am so frustrated with people who try to download my plug-ins, fail to read
> > the
> > included Readme file, install the plug-in incorrectly, then report it as
> > "broken" without bothering to post a reason why.  One of my "flagship"
> > plug-ins
> > is now marked as "broken" with 3 votes, and I'm at a loss as to whether it
> > really is broken or if it's a PEBCAK problem.
> > 
> > The latest forum post complaining about my plug-in demonstrates that the
> > user
> > failed to read the Readme file ... he was trying to pass too many parameters
> > into a function and was receiving an error.  His assumption was that the
> > system
> > had broke because a feature he *thought* existed wasn't working ... but that
> > feature was never there in the first place!
> > 
> > </rant>
> > 
> > What I'd really like to do is require some kind of feedback if you mark a
> > plug-in as broken.  Somehow require the user to post an explanation and have
> > that explanation seed a new forum thread so that developers can respond.
> >  Otherwise, we're allowing people to say "this apple didn't taste like a
> > cheeseburger, so it must be broken" and that feedback reflects poorly on
> > developers ... there's no way to separate and respond to legitimate bug
> > reports.
> >
>
> I believe that this may come out of the ongoing 3.org projects
>
> Cheers
> --
> Peter Westwood
> http://blog.ftwr.co.uk | http://westi.wordpress.com
> C53C F8FC 8796 8508 88D6 C950 54F4 5DCD A834 01C5
>
> _______________________________________________
> wp-forums mailing list
> wp-forums at lists.automattic.com
> http://lists.automattic.com/mailman/listinfo/wp-forums