[wp-forums] Resolved Threads

[Vicki Frei]

I call that resolved.... he's said thanks, he's going to play, he'll post back 
if he has other problems....

V

On 11/21/2005 5:03:21 PM, Michael B (miklb.online at gmail.com) wrote:
> Perfect example:
> http://wordpress.org/support/topic/50038
> Resolved or not?
> 
> On 11/21/05, Vicki Frei <vkaryl at allvantage.com [link:
> mailto:vkaryl at allvantage.com]> wrote:I agree....
> it's often better to get people to start new threads anyway,
> especially if it's
> one
> that's got 50+ posts.
> 
> V
> 
> On 11/21/2005 4:25:01 PM, Michael B (miklb.online at gmail.com [link: mailto:miklb.online at gmail.com]) wrote:
> > Marking a thread resolved
> > doesn't
> automatically close the thread, it simply gives an indication that the
> original Q was answered. If they come back to the thread to ask a new Q,
> either it's
> > dealt with there, or
> > they're encouraged to start a new
> thread.
> >
> > I say we try using our discretion at marking resolved for a test period,
> and revisit it in, say, 2 weeks.
> >
> >
> >
> > On 11/21/05, Vicki Frei < vkaryl at allvantage.com [link:
> mailto:vkaryl at allvantage.com [link: mailto:vkaryl at allvantage.com]]>
> wrote:True.  Then again, most any way we might attempt to handle this
> (other than
> > making a non-negotiable decision to mark things resolved) is going to
> cause a
> > lot of work of one sort or another.... if we just change