[wp-forums] Resolved Threads
Vicki Frei
vkaryl at allvantage.com
Mon Nov 21 23:31:52 GMT 2005
I agree.... it's often better to get people to start new threads anyway,
especially if it's one that's got 50+ posts.
V
On 11/21/2005 4:25:01 PM, Michael B (miklb.online at gmail.com) wrote:
> Marking a thread resolved
> doesn't automatically close the thread, it simply gives an indication that the original Q was answered. If they come back to the thread to ask a new Q, either it's
> dealt with there, or
> they're encouraged to start a new thread.
>
> I say we try using our discretion at marking resolved for a test period, and revisit it in, say, 2 weeks.
>
>
>
> On 11/21/05, Vicki Frei < vkaryl at allvantage.com [link: mailto:vkaryl at allvantage.com]> wrote:True. Then again, most any way we might attempt to handle this (other than
> making a non-negotiable decision to mark things resolved) is going to cause a
> lot of work of one sort or another.... if we just change the Resolved status but
> leave it to the OP to request reopening, it's
> still a PITA....
> don't know how
> often that might happen though.
>
> V
>
> On 11/21/2005 4:17:07 PM, Podz (podz at tamba2.org.uk [link: mailto:podz at tamba2.org.uk]) wrote:
> > Vicki Frei wrote:
> > > I was thinking that it would be good to post a
> > "So do you consider this
> > > situation resolved? If so, please change the dropdown to Resolved,
> > > thanks!"
> > to the OP, wait a couple of days to see if the person does
>
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