<div class="gmail_quote">Hi Folks,<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"></blockquote><br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
</blockquote>We've been using Automattic's VIP support to help us when we have support issues with our WordPress MultiSite install. We do love the support, but I'm doubtful that I'll be able to justify the price in the future.<br>
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</blockquote>This coming year, Automattic is raising prices to 40 times what we are paying now (for the same level of service). There are options that are cheaper, but response time will be delayed to 2 days.<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
</blockquote><br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"></blockquote>I'm wondering if other folks have support either from Automattic or from somewhere else. We are interested mostly in some one providing assistance evaluating pluggins, assisting with performance issues as they occur, and helping us to debug quirks that we don't understand.<br>
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</blockquote>We offer WordPress to our campus as a 24/7 blog service. It's important that the service be quick when there are issues, but we don't have many issues.<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
</blockquote><br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"></blockquote>Any thoughts? Do other folks use anyone they can recommend? Or do other folks not even bother? We have great PHP programmers on staff; we'd feel safer if we had a WordPress expert available for the complex issues. Or if folks have some other plan (special message boards or something like that), we'd love to know about it.<br>
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</blockquote>Thanks!<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"></blockquote>Ken<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
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